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Student Services

Student Services Office

Duties and Responsibilities:

  • Develop guidelines and working procedures on student service policies and procedures including: dormitory, catering, cost sharing and health services.
  • Plan, organize, coordinate and control all activities pertinent to non-academic student services, (that is, catering, dormitory, cost sharing and health);
  • Ensure that student service policies and work procedures are known and complied with by individuals as well as collective bodies as appropriate;
  • Develop effective and efficient student service provision methods and ensure their proper implementation;
  • Develop automated comprehensive student service information system and ensure its proper utilization.
  • Advice all bodies concerned on efficient and effective handling of student service tasks;
  • Ensure that student services management related decisions given at each level under the university are consistent with pertinent policies and regulations of the university;
  • Develop student services management and administration related strategies and operational plans and follow up on their implementation on approval;
  • Develop schemes for evaluating the performance of the employees of the office and recommend good performers for pay raise or promotion or other forms of reward;
  • Advise University higher officials on student services related matters;
  • Provide the necessary support for college level student service work units;
  • Advise students on non-academic matters and provide services as required;
  • Work in cooperation with work units concerned with the welfare of students;
  • Ensure that goods and services needed for the facilitation and execution of student services are procured in time and within budget and recommend payments;
  • Oversee the maintenance of student service Information System (MIS);
  • Perform other related duties assigned by VPASS.

 Ato Assefa W/Mariam is the current Students Services Director.

Contact Details:

Office Location: Main Campus (6 killo), Next to Main Café

Tel: +251-911-253946

Emailassefa.wmariam@aau.edu.et

 List of Staffs

  • Demesilase Mengesha: Main Campus Dormitory Services & Cost Sharing Team Leader
  • Tenaye W/senbet: Main Campus Catering Team Leader
  • Behailu Jemaneh: Central Student Services Management Team Leader